Cancellation Policy

Cancellation Policy: WE REQUIRE AT LEAST 24-HOUR ADVANCED NOTICE OF CANCELLATION.

You will be charged the full amount of the booked service should you not provide at least 24-hour advance notice of cancellation. If you book your service less than 24-hours in advance, you may not cancel. Group appointments (parties of two (2) or more) follow the same parameters as single appointments and will be charged for all people booked unless you provide 24-hour advance notice of any cancellations. For example, if you book a service for six (6) people, but only four (4) are present for the service with no 24-hour advance notice for the other two (2) customers, you will be charged for all six (6) services. For any groups of 4 and above, if you are confirmed with a nurse, date, and time, the cancellation will result in a cancellation fee equivalent to the full price per individual. MISSED APPOINTMENTS ARE NON-REFUNDABLE, but can be scheduled for a later date.